We identify, unlock and leverage the untapped potential of the people and processes that drive business performance.

Established in 2007
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Clients serviced

We understand that people are the key to unlocking untapped potential, and adopt a holistic approach to business improvement. We provide the expertise, knowledge and tools to support people and process development along with the associated change management challenges. We have helped thousands of team members at all levels, within hundreds of organisations deliver millions of dollars in savings, service improvements and capacity increases.

Our action-oriented, highly experienced consultants specialise in the deployment of people and team performance programs. Proudly Australian owned and operated since 2007, we deliver industry-leading developmental programs through our unique approach that result in immediate efficiency improvements to teams and organisations.

We’re proud of our achievements, and so are our clients. View their testimonials here.

Our Team

Proudly Australian owned and operated since 2007, Efficiency Works maintains a national footprint of highly competent, experienced trainers, facilitators and assessors focused on optimising people and process performance.

With 20+ years experience delivering Lean courses, our team are TAE certified, committed to continuous improvement within themselves, and the people and organisations we work with.

Key Personnel

Colin Taylor


Colin has a Graduate Diploma in Strategic Leadership and over twenty-five years’ experience leading technical services, professional services and manufacturing companies within SME and ASX Listed environments operating in complex and demanding markets.

Robert Briffa

Business Development Manager

Robert has BSc Hons (II.I) Chemistry and is a Director of Synergy People with thirteen years’ experience within the recruitment Industries and over sixteen years in Senior Sales Management roles within national & international organisations operating within the specialty chemicals and coatings industry. Robert maintains a Lean Six Sigma Black Belt qualification.

Richard Matthews

General Manager

Richard is a widely experienced Operations and General Manager with a well-developed Lean and Continuous Improvement toolkit and approaches gained from a solid track record of delivering business and process improvement across a variety of working environments and leadership roles.

Richard has worked in North America, Europe, and Australia, in a range of industries including Manufacturing, Automotive, Construction, Facilities, Maintenance, Aviation, Telecommunications, Local Government and Community. Additionally, Richard has held leadership roles in Operations, Project, Commercial Management as well as experience gained as a Business Transformation Leader,

Richard holds the qualifications of Certificate IV Competitive Systems and Practices Manufacturing, Lean Six Sigma Black Belt, Bachelor of Science (Engineering) – Hons., Diploma of Technology, and Post graduate certificate in Law.

Policies & Quality Information

Quality Manual

Our quality manual is available for download here. Please note that this document is periodically updated. The latest version is available for clients in the digital gateway.  If you are concerned that changes to the quality manual may affect you, request access to the latest version here.

Refund Policy

Our refund policy can be found here

Complaints and Appeals Process

Our complaints and appeals process can be found here

ASQA Audit

The results of our latest ASQA audit can be found here

AQTF Quality Information

Our latest AQTF quality information can be found here

Client Testimonials

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Trethewey Industries
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Fuji Xerox
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Austral Precast
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Lean Simulation Workshop
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Rhino Rack