We help medium to large organisations increase and sustain productivity.

Established in 2007
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RTO Since 2012
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Clients serviced
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$ in Productivity Gains
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Efficiency Works adopts a holistic approach to business improvement. We provide the expertise, knowledge, and tools to support people and process development along with the associated change management challenges. We have helped thousands of team members at all levels, within hundreds of organisations deliver millions of dollars in productivity gains, service improvements, quality improvement, and capacity increases. 

Efficiency Works provides a tailored approach to all clients to address their specific industry and personal needs. We do not have a ‘one size fits all’ approach. We work with our clients to provide a Consultancy and/or Training solution to produce the outcomes required. 

Our action-oriented, highly experienced consultants specialise in the deployment of people and team performance programs. Proudly Australian owned and operated since 2007, we deliver industry-leading developmental programs through our unique approach that result in immediate improvements to teams and organisations. 

We’re proud of our achievements, and so are our clients.

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Trethewey Industries
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Concrib
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Maleny SUPA IGA
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Fuji Xerox
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Austral Precast
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Comvita
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Lean Simulation Workshop
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Darwalla

Our Team

Proudly Australian owned and operated since 2007, Efficiency Works maintains a national footprint of highly competent, experienced trainers, facilitators and assessors focused on optimising people and process performance.

With 20+ years experience delivering Lean courses, our team are TAE accredited, committed to continuous improvement within themselves, and the people and organisations we work with.

Key Personnel

Robert Briffa

Chief Executive Officer

Robert has Bachelor of Science Honours (Chemistry). With thirteen years’ experience within the recruitment Industries and over sixteen years in Senior Sales Management roles within national & international organisations operating within the specialty chemicals and coatings industry.

Robert maintains a Lean Six Sigma Black Belt qualification.

Richard Matthews

General Manager

Richard is an experienced Operations and General Manager with a well-developed Lean / Continuous Improvement skill set gained from a track record of delivering business and process improvement across a variety of working environments and leadership roles.

Experience gained working in North America, Europe, and Australia, in a range of industries including Manufacturing, Automotive, Construction, Facilities, Maintenance, Aviation, Telecommunications, Local Government and Not For Profit.

Richard has a Bachelor of Science (Engineering), Diploma of Technology, Post Graduate Certificate in Law, Certificate IV Competitive Systems and Practices and Lean Six Sigma Black Belt certification.

Policies & Quality Information

Quality Manual

Our quality manual is available for download here. Please note that this document is periodically updated. The latest version is available for clients in the digital gateway.  If you are concerned that changes to the quality manual may affect you, request access to the latest version here.

Refund Policy

Our refund policy can be found here

Complaints and Appeals Process

Our complaints and appeals process can be found here

ASQA Audit

The results of our latest ASQA audit can be found here

AQTF Quality Information

Our latest AQTF quality information can be found here

Webinar Registration: WasteWise - What is real waste? Transform your team into Waste Warriors.

A must see webinar for anyone managing a team or business. Discover the real wastes in your business and develop a team of Waste Warriors.

When: Tuesday 25th June 2024
Time: 12.00pm to 12:45pm
Where: Online