We help medium to large organisations increase and sustain productivity.

Established in 2007
RTO Since 2012
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Clients serviced
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Efficiency Works adopts a holistic approach to business improvement. We provide the expertise, knowledge, and tools to support people and process development along with the associated change management challenges. We have helped thousands of team members at all levels, within hundreds of organisations deliver millions of dollars in productivity gains, service improvements, quality improvement, and capacity increases. 

Efficiency Works provides a tailored approach to all clients to address their specific industry and personal needs. We do not have a ‘one size fits all’ approach. We work with our clients to provide a Consultancy and/or Training solution to produce the outcomes required. 

Our action-oriented, highly experienced consultants specialise in the deployment of people and team performance programs. Proudly Australian owned and operated since 2007, we deliver industry-leading developmental programs through our unique approach that result in immediate improvements to teams and organisations. 

We’re proud of our achievements, and so are our clients.

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Trethewey Industries
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Fuji Xerox
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Austral Precast
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Lean Simulation Workshop
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Our Team

Proudly Australian owned and operated since 2007, Efficiency Works maintains a national footprint of highly competent, experienced trainers, facilitators and assessors focused on optimising people and process performance.

With 20+ years experience delivering Lean courses, our team are TAE certified, committed to continuous improvement within themselves, and the people and organisations we work with.

Key Personnel

Colin Taylor


Colin has a Graduate Diploma in Strategic Leadership and over twenty-five years’ experience leading technical services, professional services and manufacturing companies within SME and ASX Listed environments operating in complex and demanding markets.

Richard Matthews

General Manager

Richard is an experienced Operations and General Manager with a well-developed Lean / Continuous Improvement skill set gained from a track record of delivering business and process improvement across a variety of working environments and leadership roles.

Experience gained working in North America, Europe, and Australia, in a range of industries including Manufacturing, Automotive, Construction, Facilities, Maintenance, Aviation, Telecommunications, Local Government and Not For Profit.

Richard has a Bachelor of Science (Engineering), Diploma of Technology, Post Graduate Certificate in Law, Certificate IV Competitive Systems and Practices and Lean Six Sigma Black Belt certification.

Robert Briffa

Business Development Manager

Robert has Bachelor of Science Honours (Chemistry). With thirteen years’ experience within the recruitment Industries and over sixteen years in Senior Sales Management roles within national & international organisations operating within the specialty chemicals and coatings industry.

Robert maintains a Lean Six Sigma Black Belt qualification.

Policies & Quality Information

Quality Manual

Our quality manual is available for download here. Please note that this document is periodically updated. The latest version is available for clients in the digital gateway.  If you are concerned that changes to the quality manual may affect you, request access to the latest version here.

Refund Policy

Our refund policy can be found here

Complaints and Appeals Process

Our complaints and appeals process can be found here

ASQA Audit

The results of our latest ASQA audit can be found here

AQTF Quality Information

Our latest AQTF quality information can be found here

Strategy Deployment Webinar Registration

Join us in February for our next masterclass, Strategy Deployment via Effective Time Management. 

Date: Wednesday 28 February 2024
Time: 12.00pm (AEDT)
Cost: Free
Where: Online