The objective of the 3 Day – Theory of Constraint (TOC) Workshop is to develop participant skills and knowledge to a level where they can effectively plan and deliver products or services with the minimal amount of firefighting, and with a memorable amount of upturn in customer satisfaction.
The workshop has been developed to be delivered over a period of 3 Days, starting with an Efficiency Works process simulation program, moving into a Value Stream Mapping (VSM) Exercise, and concluding with a Theory of Constraint (TOC) program. It is intended that the program serve as a team building exercise for participants to broaden their knowledge, gain an improved understanding of the tools and identify the skills required to manage and implement continuous improvement through company values.
The Process Simulation workshop is a mechanism to explore and discuss Lean principles and how they can be most effectively applied to operational and administrative processes. It conveys many concepts in a memorable and effective manner and the hands-on nature of the workshop makes it an ideal learning tool. Concepts and techniques are vividly illustrated through practical application in an environment where people learn by doing.
The simulation workshop is designed to challenge conventional thinking about how processes are designed.
As a group, participants run two to three iterations of the same simulated business process, with a gradual and staged introduction of Lean tools and principles. At the end of each process run, we facilitate an assessment of the participants’ assigned roles as well as and the efficiency and effectiveness of the process as seen from organisational and customer perspectives.
Participants identify wasteful practices and aspects of the process that could be improved, and our facilitator provides training on the appropriate Lean tools that can be applied in the subsequent process run. Progress is monitored throughout the workshop by measuring different aspects of the group’s performance including:
The workshop allows participants to experiment with the application of World Class continuous improvement techniques in a simulated environment before exploring how the simulation parallels issues found in their own workplaces.
Participant knowledge and skills are gradually increased, allowing them to see a direct correlation between the application of Lean and a resulting productivity improvement.
Participants learn the basic principles of the following Lean tools and techniques:
Value-stream mapping, also known as “material – and information-flow mapping”, is a lean-management method for analysing the current state and designing a future state for the series of events that take a product or service from the beginning of the specific process through to the customer. Rarely is the big picture seen or understood by staff using any other methodology.
To accommodate this program with-in the 3 Day Theory of Constraint workshop Efficiency Works would like to work with the client on a process that is impacting the business which will be used through to completion of the workshop.
Value Stream Mapping offers several advantages over other process mapping tools, for example:
The expected Benefits of using Value Stream Mapping are:
All too often, staff work on a problem that doesn’t realise tangible outcomes because the benefit is blocked by a constraint elsewhere in the process. The Theory of Constraints (TOC) is a management philosophy and set of tools that concentrates on improving the throughput of the whole system by identifying the constraint processes and subsequently removing or managing them so that organisational goals can be achieved.
TOC is an iterative process that focuses on removing the current constraint until it no longer limits the process, after which the focus moves to the next constraint, and so on. Application of TOC provides a number of organisational benefits which may include:
The Lean Simulation workshop delivers the following outcomes for participants and the organisation:
Efficiency Works will identify with the customer / client through the briefing session and determine the length of the workshop based on the size and complexity of the customer’s needs. As this program is scheduled for three days due to the activities and outcomes Efficiency Works and the client are working towards. An additional consultation day may be required on the completion of the workshop to redefine actions / outcomes for the customer.
On the completion of the workshop each participant will be award with a certificate of achievement, in outlining the values of Theory of Constraint, Value Stream Mapping.
Additionally, each participant will walk away with.
The learnings are relevant and applicable to all types of organisations’ and to all levels of management, administration, and delivery.
The program is designed to provide participants with knowledge and skills to a level that can be deployed in workplace business improvement projects which can produce measurable outcomes. The workshop also provides a cogent refresher for business improvement specialists and other staff who have had previous exposure to the Lean tools and techniques.
Efficiency Works engage with professional facilitators that can deliver coaching, certified / non-certified training programs, team building, change management and leadership development services throughout all forms of business from the executive leadership team, senior managers, coordinators / team leaders and employees including contractors and volunteers where appropriate. Efficiency Works facilitators have a vast range of expertise from industry knowledge, practical application to formal qualifications with-in Training and Assessing.
Efficiency Works facilitators utilise a collaborative approach that quickly engages with participants, challenges thinking, transfers knowledge and builds skills. The facilitator utilises a combination of theory, learning exercises, visual aids, and group discussion to ensure that participants are fully engaged through-out the workshops and training programs.
Theory of Constraint workshop will deliver the following outcomes & benefits for the organisation:
This is a non accredited program.
As a non-accredited program this course has no assessment requirements. The course contains a number of activities designed to reinforce the key skills and knowledge outcomes.
All of our trainers and assessors have extensive and current industry experience and qualifications that meet the national requirements for VET trainers.
For any program related queries, please email customer support at email@example.com