(LEAN) MSS403011 Facilitate Implementation of Competitive Systems and Practices


This unit applies to people responsible for facilitating others in implementing competitive systems and practices in their work. It may apply to formally designated team leaders or people given special roles in the implementation process that go beyond their own work and which involve guiding, facilitating or mentoring others.

  • Online / Self-Paced (Individual Learning)
  • Face to Face at Business Premises (Groups up to 12)


  • 30 – 50 hours (depending upon the course complexity and project type). The online units consist of prereading, pre-recorded tutorials/lessons, project work and report, post reading, and assessments

Face to Face

  • This course has been developed to be delivered in a one-day workshop environment with the class / students participating throughout the day in several activates that are aligned to your business outcomes
    • Approximately 20-40 hours are required outside of the one-day workshop to complete the Unit of Competency. This time will typically consist of pre-reading, pre-recorded tutorials/lessons, project work and report, post reading, and assessment.
    • In class knowledge assessment may be recorded on the day through workbook activities.
  • Contribute to the improvement of the operations system in team or work area
  • Identify key performance indicators (KPIs) for area of operations
  • Improve health, safety, and environment (HSE) performance of self and others
  • Maximise quality consistency
  • Identify any skill and training issues that need to be addressed to improve capability of self and others
  • Maximise customer benefit/cost ratio
  • Reduce lead time to delivery within the scope of authority and responsibility
  • Work with relevant stakeholders to resolve conflicts which arise from implementation of competitive systems and practices

General Information