MSS403053 Map an Operational Process

Overview

This unit describes the skills and knowledge required to identify and visually document the sequence and interactions of related steps, activities or tasks that make up an individual operational process, from beginning to end.

  • Online / Self-Paced (Individual Learning)
  • Face to Face at Business Premises (Groups up to 12)

Online

  • 30 – 50 hours (depending upon the course complexity and project type). The online units consist of pre-reading, pre-recorded tutorials/lessons, project work and report, post reading, and assessments

Face to Face

  • This course has been developed to be delivered in a one-day workshop environment with the class / students participating throughout the day in several activates that are aligned to your business outcomes
    • Approximately 20-40 hours are required outside of the one-day workshop to complete the Unit of Competency. This time will typically consist of pre-reading, pre-recorded tutorials/lessons, project work and report, post reading, and assessment.
    • In class knowledge assessment may be recorded on the day through workbook activities.
  • Choose a value stream with opportunities for improvement. Define the scope of the Value Stream Map (start and end).
  • Engage with the stakeholders of the process selected and select a project team.
  • With the team, develop a current state map of the process. Save photos of your current state Value Stream Map.
  • Identify waste and other opportunities for improvement.
  • Develop a future (or interim) state map.
  • Develop and implement an action plan to achieve the future state.

General Information