MSS40316 Certificate IV in Competitive Systems and Practices

Program Overview

 The Competitive Systems and Practices program has been designed to assist Australian organisations become more globally competitive through innovative training and sustainable business outcomes.

The objective of the Competitive Systems and Practices Certificate IV course is to develop student skills to a level where they can apply the individual tools and techniques to their own work, to assist others to apply the tools and techniques to their work and where required to manage the implementation of Competitive Systems and Practices.

This qualification, which provides a mixture of introductory and more advanced skills in Lean Six Sigma, is nationally accredited under the Australian Skills Quality Authority. Efficiency Works will tailor the training content to client and student requirements.

The competency-based training is structured around Lean Six Sigma concepts, coupled with coaching aimed at creating maximum ownership and engagement. Students’ assessments are based on workplace improvement projects that are practical and action oriented.

The program comprises a combination of units aimed at facilitating behavioural change through the application of specific business improvement techniques, tailored to suit the organisation’s business needs. The candidate assessments are mapped back to the training package and the resultant qualification for successful candidates is a Certificate IV of Competitive Systems and Practices MSS40316.

The course comprises 12 units of study that are selected from 20 available units thus allowing organisations to tailor course content to meet their specific needs. A recommend package of units is below developed from years of experience in Australian workplaces.

Using the knowledge and skills developed throughout the training workshops, students form into groups to identify and prepare for a series of subsequent workplace projects that will be undertaken for each topic. The direct and immediate application into workplace projects reinforces the learning and is immediately converted into productivity gains and service improvements.

What outcomes will the course provide?

This training program delivers the following outcomes for participants and the organisation:

  • A working knowledge of the principles, tools and techniques of Lean Six Sigma and a valuable step towards more advanced training
  • Business improvement knowledge and skills that can realise tangible benefits in the workplace
  • Students improving your business under the supervision of an experienced facilitator
  • A positive impact on workplace behaviours and culture
  • A Certificate IV in Competitive Systems and Practices, which is a nationally recognised qualification

Who Will Benefit From Attending This Course?

The Certificate IV of Competitive Systems and Practices course is designed to provide students with the skills and a working knowledge of Lean Six Sigma.

The primary application of this qualification is where an individual has responsibility for implementing Lean Six Sigma in a work area or in the work of a team. The course is suitable for:

  • Supervisors
  • Frontline staff
  • Administration and support staff

Key areas covered in Certificate IV Competitive Systems and Practices include:

  • Value Stream Mapping – provides participants with a detailed understanding of process analysis and describes value-adding activity, identifies waste and identifies business improvement opportunities
  • 7 Wastes – students are trained in how to identify Value Adding and Non- Value Adding process activities
  • DMAIC/Root Cause Analysis/Problem Solving – (Define, Measure, Analyse, Improve, Control). Provides students with a structured and repeatable way to solve problems and sustain the outcomes
  • Visual Management Systems – shows participants a communication tool that helps to visualise workflow, monitor performance and identify and solve problems
  • 5S – demonstrates how to improve the workplace by simplifying, better organising and sustaining a productive work environment
  • Just In Time and Pull Systems – help understand the benefits of providing products and services only as required by customer demand
  • Leadership & Teamwork – demonstrates how leadership and working as a team has a direct impact on productivity, team morale and workplace culture
  • Theory of Constraints – provides a fundamental understanding of a methodology for identifying the most important factor that stands in the way of achieving the group’s goals
  • Performance Measurement – develops an understanding of how to collect, analyse and report information and the value of measuring performance
  • Kaizen Blitz – covers the skills and knowledge required to introduce and institutionalise continuous improvement and breakthrough improvement (kaizen blitz or kaizen events) processes in an organisation
  • Environmentally Sustainable Work Practices – students learn how to effectively measure current resource use and carry out improvements including those reducing negative environmental impacts of work practices
  • Improving Cost Factors – covers the knowledge and skills needed for an individual to identify cost components and to be able to determine in general terms the cost impacts of alternative actions
  • Leading Change – students discuss the challenges associated with organisational change and explore how to implement John Kotter’s 8 steps for leading and sustaining a successful Lean Six Sigma change program

The course content has been designed with a focus on ensuring strategy and improvements are developed using real data from the relevant processes. In this way, the application of Visual Management systems and the use of data becomes a central theme to the training, with the emphasis on ensuring continuous improvement is deployed throughout the organisation and driven from the regular review of process metrics and real time data.

Registration and Enquiries

For further information, or to enrol and commence:

General Information