(LEAN) MSS50316 Diploma of Competitive Systems and Practices


The Competitive Systems and Practices program has been designed to assist Australian organisations become more globally competitive through innovative training and sustainable business outcomes.

The objective of the Competitive Systems and Practices Diploma course is to develop student skills to a level where they can apply the individual tools and techniques to a diverse range of work environments, lead organisations in the deployment of Lean Six Sigma and provide strategic input to the organisation’s business improvement agenda.

This qualification, which provides more advanced skills in Lean Six Sigma, is nationally accredited under the Australian Skills Quality Authority. Efficiency Works will tailor the workshop agenda and training content to customer requirements, and to the workshop participants.

The competency-based training is structured around Lean Six Sigma concepts, coupled with coaching aimed at creating maximum ownership and engagement. Students’ assessments are based on workplace improvement projects that are practical and action-oriented.
The program comprises a combination of units aimed at facilitating behavioural change through the application of specific business improvement techniques, tailored to suit the organisations’ business needs. The candidate assessments are mapped back to the training package and the resultant qualification for successful candidates is a MSS50316 Diploma of Competitive Systems and Practices.

The course comprises 20 units of competency that are selected from 29 available UoC which have been identified through consultation with industries experts, industry partners and through consultation with clients.

As with all with all Efficiency Works courses, the Diploma course can be tailored to meet specific organisational needs.

Key areas covered within the Diploma Course

  • Value Stream Mapping – provides participants with the knowledge and skills to analyse, map and manage a value stream, including the clear identification of the position of the organisation in the value stream and its contribution to the supply chain
  • 7 Wastes – students are trained in how to identify Value Adding and Non-Value Adding process activities
  • DMAIC/Root Cause Analysis/Problem Solving – (Define, Measure, Analyse, Improve, Control). Provides students with a structured and repeatable way to solve problems and sustain the outcomes
  • Visual Performance Management – shows participants a communication tool that helps to visualise workflow, monitor performance, and identify and solve problems
  • 5S – students learn how to improve the workplace by simplifying, better organising and sustaining a productive work environment. In this qualification students also acquire the skills and knowledge required for the overall management of the 5S system in an organisation
  • Just In Time and Pull Systems – help understand the benefits of providing products and services only as required by customer demand
  • Leadership & Teamwork – demonstrates how leadership and working as a team has a direct impact on productivity, team morale and workplace culture
  • Theory of Constraints – provides a understanding of how to apply the methodology for identifying the most important factor that stands in the way of achieving the group’s goals
  • Performance Measurement – develops an understanding of how to collect, analyse and report information and the value of measuring performance
  • Kaizen Blitz – covers the skills and knowledge required to introduce and institutionalise continuous improvement and breakthrough improvement (kaizen blitz or kaizen events) processes in an organisation
  • Environmentally Sustainable Work Practices – students learn how to effectively measure current resource use and carry out improvements including those reducing negative environmental impacts of work practices. This topic also assists team leaders/supervisors/managers who are required to develop approaches to environmental sustainability including the development and implementation of policy
  • Work Safely – provides the knowledge required to be able to identify Work, Health and Safety (WHS) hazards and assess risk, to follow instructions and procedures in the workplace with minimal supervision, and to contribute to WHS management
  • Optimising Cost – students acquire the knowledge and skills required to examine and analyse all costs associated with a product or service, and to determine cost optimisation/reduction methods and strategies
  • Leading Change – students discuss the challenges associated with organisational change and explore how to implement John Kotter’s 8 steps for leading and sustaining a successful Lean Six Sigma change program
  • Lean Six Sigma Strategy – students will be able to analyse the needs of the organisation and develop strategies and systems for effective implementation and continuous improvement of Lean Six Sigma in the organisation
  • Business Planning – provides students with the skills and knowledge required to develop business plans in an organisation implementing Lean Six Sigma
  • Culture Change – provides students with the skills and knowledge required by a manager to who seeks to change or improve the organisational culture to be consistent with that required to maximise the benefits from a Lean Six Sigma strategy
  • Communication Strategy – students learn how to develop and implement a communications strategy to support employees in an environment where Lean Six Sigma is being implemented

The course content has been designed with a focus on ensuring strategy and improvements are developed using real data from the relevant processes. In this way, the application of Visual Management systems and the use of data becomes a central theme to the training, with the emphasis on ensuring continuous improvement is deployed throughout the organisation and driven from the regular review of process metrics and real time data.

Many options are available in tailoring the units of study however, as an example, the course could be structured as detailed below:

The Diploma within Competitive Systems and Practices are comprised of 20 Units of Competence, which are made up of the following packaging rules.

  • Three (3) core units
  • Seventeen (17) elective units, consisting of:
  • at least three (3) units from Group A
  • at least five (5) units from Group B
  • up to eight (8) units from any endorsed Training Package or accredited course at Certificate IV, Diploma or Advanced Diploma level.
  • up to two (2) Group C units coded MSS402..


This training program delivers the following outcomes for participants and the organisation:

  • Advanced knowledge of the principles, tools and techniques of Lean Six Sigma and the ability to develop organisational strategies and lead business and continuous improvement programs
  • Business improvement knowledge and skills that can realise tangible benefits in the workplace
  • Students improving the business under the supervision of an experienced facilitator
  • A positive impact on workplace behaviours and culture
  • A Diploma of Competitive Systems and Practices which is a nationally recognised qualification

The program is competency based, so durations vary, however it is estimated that the course will extend over a period of approximately 24 months, pending on your knowledge and attendance to undertaking the Units of Competency.

Efficiency Works acknowledge participants require to undertake their day-to-day activities and can assist in scheduling the program to meet their needs. Coaching and support is available online research using our Learning Management System (LMS).

The emphasis in the qualification is on leading and implementing competitive systems and practices in developing organisational strategies and lead business and continuous improvement programs

On completion of this qualification, you will be awarded with a Diploma in competitive Systems and Practices.

The Diploma of Competitive Systems and Practices course is designed to provide students with the skills and a working knowledge of Lean Six Sigma, combined with the competencies required to lead organisations in the deployment of Lean Six Sigma. The course is suitable for:

  • Executive managers
  • Senior managers
  • Business improvement leads
  • Change Management leads
  • Lean Six Sigma Champions

Efficiency Works utilises experienced and qualified trainers for all training courses. All trainers hold a Certificate IV in Training & Assessment (TAE40116), a qualification that reflects the roles of trainers in the vocational educational and training (VET) sector, and a requirement of the Australian Quality Training Framework for a structured VET program.

Efficiency Works’ process is heavily centered on business improvement and applying the theory to improve the organisation. Rather than using theoretical case studies and scenarios, we work ‘live’ in your organisation providing students with real experience in Competitive Systems and Practices and demonstrated competence through the delivery of organisational improvements.

Our approach is inherently consultative providing significant interaction between the process we use to liaise with students, the Business Improvement team and Management, all of whom are stakeholders in the training program.

  • Detailed discussion around project selection – our training delivery is focused around projects. We engage management in conjunction with the students in choosing the most relevant projects and focus on a delivery timetable that fits with the organisation, participants, and training needs
  • Provision of a project register – we provide management with project summaries that comprise the project name, a description of the activity conducted, the project owner and a summary of the outcome and benefits. These summaries are useful in tracking the benefits of the training, and communicating to staff the progress that has been made on the lean six sigma journey
  • Student to management presentations – based on client feedback, we schedule and tailor presentations to management during the training course
  • Formal review meetings – Efficiency Works schedules formal review sessions with organisational management to review progress, provide feedback and seek areas where we can improve training delivery
  • Informal review – because our training is conducted in the workplace, frequent opportunities for informal meetings occur where student and other stakeholders can discuss aspects of service delivery
What is the difference between a Certification and a Statement of Attainment?

A certificate is issues when a student successfully completes the required units of competency for the qualification. A statement of Attainment is proof you’ve completed certain Units of Competency.

What forms of payment do you accept?

All major credit and debit cards, direct and Pay Pal

Can I have my Company / Organisation pay for the course?

Certainly! Efficiency Works can organise this on your behalf. However, you will need to provide a Purchase Order or email confirmation relating to who with-in your organisation will accept and pay the invoice

What support will I get whilst studying?

When you enrol with Efficiency Works, you will join a community that have the resources and support through in house facilitators to industry experts that can assist you with all your enquires

What assessments will I have to do?

Depending on what program you are undertaking with Efficiency Works, your learning will be assessed through the completion of a combination of activities, short answer questions, individual projects, team projects and class participation.

Do I need to attend exams?


General Information

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