Any change program needs to be planned in a way that engages with the workforce, reduces doubt regarding the intent of the changes, delivers tangible outcomes, and progresses at a pace that accommodates the organisation’s ability to change.
Efficiency Works will utilise ‘Value Stream Mapping (VSM)’ to identity opportunities to improve the productivity of the organisation’s processes. VSM is a powerful process mapping tool that clarifies complex systems, identifies problem areas and provides a tool for effective planning of solutions and their implementation. Value Stream Mapping offers a number of advantages over other process mapping tools as it:
Each Value Stream mapping workshop will be delivered in a Kaizen format and incorporates the 5 principles of Lean Six Sigma which are:
This methodology underpins successful improvement projects and whilst this model is simple, it is not simplistic, and is regarded world-wide as the foundation on which Lean Six Sigma interventions should be built.
We deploy a workshop style project facilitated over 3 days by an experienced Efficiency Works Lean Six Sigma consultant who will utilise a collaborative approach that engages with staff, challenges thinking, transfers knowledge, builds capabilities and ensures buy-in. Our facilitator will ensure that the project team develops workable, practical and sustainable solutions that will improve process performance, enhance culture, and provide a platform for continuous improvement.
Our facilitator will also ensure that any issues outside the scope of the targeted Value Stream but with the potential to impact the organisation’s wider process performance are identified, captured and communicated to the project sponsor.
For each Value Stream our consultant will follow the below process:
Determine customer requirements – In this step, we define what is expected from the value stream. What do our customers expect in terms of output, productivity, cost, quality, delivery (timeliness) and safety? With a clear definition of the requirements of the value stream i.e. our customers’ and stakeholders’ expectations, we are then ready to determine how well our current processes are meeting these needs.
Create the current state value stream map – In order to create the current state value stream we need to complete the following steps:
Create future state value stream map – The future state map outlines how the process should look in the future (normally, an appropriate timeframe is 3 to 5 years). The production of this map requires the design of a business process that:
Value Stream Mapping will deliver the following outcomes for the organisation:
Efficiency Works will identify with the customer through the briefing session and determine the length of the Value Stream Mapping (VSM) workshop based on the size and complexity of the process to mapped.
The average time for a VSM workshop is 3 Days, as Efficiency Works recommends a break between Day 2 and Day 3 to be undertaken allowing time to reflect on the current and future state process. Efficiency Works recommends the 3 Day to be completed within a 48 hour window of the second day.
On the completion of the workshop each participant will be award with a certificate of achievement, in outlining the values of Value Stream Mapping (VSM).
Additionally, each participant will walk away with:
Efficiency Works engage with professional facilitators that can deliver coaching, certified/non-certified training programs, team building, change management and leadership development services throughout all forms of business from the executive leadership team, senior managers, coordinators and employees including contractors and volunteers where appropriate. Efficiency Works facilitator have a vast range of expertise from industry knowledge, practical application to formal qualifications within training and assessment.
Efficiency Works facilitators utilise a collaborative approach that quickly engages with participants, challenges thinking, transfers knowledge and builds skills. The facilitator utilises a combination of theory, learning exercises, visual aids, and group discussions to ensure that participants are fully engaged throughout the workshops and training programs.
This is a non accredited program.