Fees and charges may vary for each program and client, dependent on individual needs and customised service.
Nothing in the Efficiency Works’ refund and transfer of credit processes negates your right as a student to take action under Australia’s consumer protection laws in the case of any financial disputes.
Whilst every endeavour will be made to conduct all advertised courses, Efficiency Works Pty Ltd reserves the right to change or cancel timetables, class locations, course offerings, trainers and other such details or circumstances beyond our control that affect enrolments. Every effort will be made to work in with student requirements and advise students of any changes. Students receive a refund if Efficiency Works Pty Ltd is unable to provide the offered course. You must notify either their trainer or a Manager of Efficiency Works Pty Ltd in writing to formally withdraw from units or programs, noting the following:
The following table outlines reasons why a refund may be requested and the amount of course fees that are refunded to you by Efficiency Works.
In making a contract to enrol in a course at Efficiency Works, you acknowledge and agree:
Efficiency Works guarantees the sound financial position of the business.
Your records are managed to ensure confidentiality and security. Student records are stored and archived in accordance with the requirements of the Standards for Registered Training Organisations (RTOs) 2015 and retained records are retrievable for perusal by you or regulatory authorities if requested.